Builders Merchant Software

Builders merchantsoftware that getsyou paid faster

One platform for a multi-branch merchant — counter and account orders, contract pricing and trade credit, the warehouse, the site round and the ledger, dispute-proof throughout.

  • Trade counter and site delivery in one round
  • Quote to order to ePOD at the gate
  • Same-day invoicing, account credit control
RouteMagic-equipped trade-supplies merchant van loaded with building materials, en route to a multi-drop site round.
Our customers

Trusted by multi-branch distributors and merchants.

Roofing, timber, electrical and plumbers merchants, FMCG, food, animal-health and gifting — on the same platform.

Industry challenges

Where builders merchant distribution gets hard.

The same problems show up across roofing, plumbing, electrical and general builders merchants.

Site PODs that get disputed

A bundle left at the side gate, a paper docket signed by a labourer no-one knows — and the invoice is queried weeks later. Without a geo-tagged photo and signature, the merchant loses the credit-note argument.

Trade credit, slow payment cycles

Contractor terms run 30–60 days; paper PODs returned at end of week stall invoicing and tighten cash flow. Until the proof lands in the back office, the invoice can’t go out.

Multi-branch, one customer, one price

A trade account opened at the Surrey branch buys at the Sussex counter the same day. Branch management has to keep stock flowing across depots, contracted prices following the customer, and the head-office credit limit gating them all.

Mixed order shapes on one van

A scheduled delivery, a counter top-up the foreman just rang in, and a wrong-spec timber return — all on one round. Most tools make the driver pick one mode; merchants need all three.

How RouteMagic helps

Branch counter to site gate — proof that gets you paid.

Credit gated at capture, picked per branch, dispute-proof photo PODs at the gate.

Capture scene

Counter, account & online capture

The trade-counter EPOS, accounts and portal write to one customer and stock, and that customer follows across every branch — a Surrey account buys at the Sussex counter on the same terms.

  • 3+ order channels
  • Auto contractor manifest
  • 1 customer record
Key outcomes

What a merchant operation gains on RouteMagic.

Representative results across multi-branch merchant rollouts.

100% Site PODs captured digitally
3+ Order channels on one backbone
0 Over-limit credit sales slip through
1 Customer record across every branch
Customer stories

About Roofing cut delivery disputes 18% across 12 vans.

Before RouteMagic, About Roofing ran POD on paper sheets — signatures, times and images collected ad hoc, returned at end of week, and disputed weeks later. Now every driver runs the RouteMagic ePOD app: photo evidence of the goods on site, digital signature and geo-tagged coordinates sync instantly with the central office. Invoicing triggers from the proof, payment cycles have accelerated, and the four-branch operation has a real-time view of every load across Surrey and Sussex.

Roofing & building supplies merchant · Surrey & Sussex, UK

18% Reduction in delivery disputes
2 hrs Saved daily on sales reconciliation
12 vans Tracked live across two counties
FAQ

Construction-merchant-specific questions.

The questions builders, roofing and trade-supplies merchants ask us most often during evaluation.

What is builders merchant software, and how is it different from an ERP?

Builders merchant software runs the trade side of a multi-branch merchant — counter and account order capture, contract pricing, trade credit, the warehouse, the site round and the proof that gets the invoice paid. Where a back-office merchant ERP leads on the ledger and the counter, RouteMagic leads on the van and the dispute-proof site POD: it can run as your order management and accounting backbone, or sit alongside your existing ERP and own the delivery, ePOD and credit-gated capture it does not.

Does it suit timber, electrical, plumbers and cash-and-carry merchants?

Yes. The multi-branch counter, contract pricing, trade credit and site-delivery model is the same whether you are a timber, electrical, plumbers or general builders merchant, or running a trade cash-and-carry. Multi-barcode lookup handles manufacturer, supersession and merchant-internal codes across the catalogue, so the product mix changes but the workflow does not.

Does the POD hold up when the contractor isn’t on site?

Yes. ePOD captures signature, doorstep / site photo, geo-stamp and timestamp at every drop — so a foreman, labourer or unattended drop all carry the same indisputable proof. The geo-tagged photo of where the goods landed is what wins the credit-note argument; the POD PDF emails automatically to the account contact.

How does multi-branch coordination work?

Company Branch Warehouse Setup models each depot as a branch with its own warehouses, employees and vehicles — all under one tenant. Customer accounts, contracted prices and credit limits follow the contractor across every branch they visit, so a trade account opened at the Surrey branch buys at the Sussex counter on the same terms.

Can we run scheduled site delivery and counter Van Sales on the same van?

Yes — the hybrid model is core. Delivery-point toggles control whether Van Sales is enabled per customer, so the same driver can confirm a scheduled site drop and then sell extras from on-van stock at the foreman’s top-up call at the next stop. The route planning software sequences the round and slots counter-rung top-ups in as the next nearest stop, so getting building materials to site stays one optimised round.

How does credit class and credit-limit gating work?

Each customer carries a Credit Class (Cash Only, Credit, Pre-Payment), a credit limit and a due-date policy. New credit sales pause when the contractor hits their threshold; the customer-balance ledger surfaces the running risk on the counter screen and the rep tablet; and overdue reminder templates run through the standard email-workflow engine.

Does the driver app work offline at rural sites and basements?

Yes. The driver app is offline-first — routes, customers, products, prices and promotions download at the start of the day; every transaction writes locally and queues; a background sync pushes everything back when signal returns, with conflict resolution and no data loss.

Can contractors order across the counter, telesales and a portal?

Yes. Order Management captures orders from standing rounds, counter trade calls keyed into Telesales and Client Portal self-service — all writing to one customer master and one stock position, so contracted prices and credit-limit gating apply the same way whatever the channel and whichever branch.

Does it replace our accounting system, or sync to it?

Either. RouteMagic has a built-in accounting layer — sales and purchase ledger, nominal ledger, cashbook and bank reconciliation, MTD VAT, multi-company and multi-currency. If you prefer to keep your package, a configurable connector syncs invoices, credit notes, payments and customers to Sage 50, Xero, QuickBooks Online, Tally and Zoho Books, with field and tax mapping and its own sync log — ready for the contractor’s 30–60-day credit cycle.

See it on your own routes

Ready to cut disputes and get paid faster?

  • Walk-through on your own data
  • 30 minutes
  • We’ll ask about your branches, POD & credit terms first
Working with RouteMagic

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