Foodservice Distribution Software

Foodservicedistribution softwarethat hits OTIF

One platform for a HoReCa wholesaler — contract pricing and credit, the multi-temperature warehouse, the pre-open round, kitchen-door proof and the ledger, OTIF held throughout.

  • Multi-temp rounds before doors open
  • Catchweight pick, captured accurately
  • OTIF on every standing order
A multi-temperature HoReCa supply van delivering ambient, chilled and frozen lines at the kitchen back door before opening.
Our customers

Trusted by multi-drop, contract-grade distributors.

Bakery, fresh food, animal-health, FMCG and gifting — on the same platform.

Industry challenges

Where HoReCa supply gets hard.

The same problems show up across broadliners, specialist wholesalers and on-trade drinks distributors.

OTIF or the kitchen can’t open

Restaurants, hotels and contract caterers hold you to contracted OTIF (on-time, in-full) of 96–99%. One missing chilled line on the pre-open drop is the difference between service and a cold table.

Ambient, chilled and frozen on one van

Multi-temperature vehicles deliver 500–1,200 cases across 8–20 drops per day, with separate temperature zones and an audit trail for each chilled and frozen line.

Catchweight at the kitchen

Fresh meat, fish, cheese, deli and produce ship at variable weights, priced per the actual kilo at the chef’s door. Manual catchweight entry on the van is where margin leaks and disputes start.

Operator churn keeps redrawing the route

UKHospitality is modelling ~6 closures a day across the trade in 2026. Routes need re-optimising monthly, contracted pricing sat alongside spot rates, and credit risk priced in before the next drop.

How RouteMagic helps

OTIF before the kitchen opens — ambient, chilled and frozen.

Catchweight priced at capture, three temperature zones, OTIF before service.

Capture scene

Portal, telesales & standing capture

Portal, telesales and standing orders land in one pipeline on the same customer and stock — and the contract-caterer manifest writes itself, so planners touch only the exceptions.

  • Auto daily manifest
  • 1-pipeline every channel
  • 1 customer record
Key outcomes

What contract-grade distributors measure after switching.

Sector-typical results on a short-shelf-life, multi-temp, contract-grade round.

99% OTIF on the contract
100% Paperless kitchen-door POD
3-temp Ambient, chilled and frozen on one van
0 Catchweight pricing disputes
Customer stories

A daily-fresh foodservice round, forecast to within 30% less wastage and 25% more sales.

Barnies — family-owned for 20+ years — ran short-shelf-life fresh products on duplicate paper invoice books, with returns and wastage they could not see coming: the same OTIF-and-wastage pressure a foodservice wholesaler feels every morning before the kitchens open. RouteMagic put every visit on a driver app, gave the office real-time inventory across vans and warehouses, and predicted demand per account from sales history — so daily production now matches what each round actually sells. Product wastage dropped 30% and daily sales climbed 25% across 10 vans.

Bakery wholesale · East Anglia, UK

30% Reduction in product wastage
25% Increase in daily sales
10 vans Live across East Anglia
FAQ

HoReCa-specific questions.

The questions foodservice broadliners, specialist wholesalers and on-trade-drinks distributors ask us most often during evaluation.

What is foodservice distribution software?

Foodservice distribution software runs the whole supply business for hotel, restaurant and catering wholesalers — order capture across every channel, contracted pricing and credit, the multi-temperature warehouse with FEFO and catchweight, the pre-open round with proof of delivery, and the ledger. It is the food distribution software a foodservice broadliner or specialist wholesaler uses to take an order and turn it into an OTIF kitchen drop and a settled invoice, without re-keying between systems.

Do you need a full food distribution ERP, or is RouteMagic enough for a smaller distributor?

For most foodservice wholesalers, RouteMagic is enough on its own — it carries ordering, contracted pricing, multi-temperature warehousing, the round and a built-in accounting ledger, so a smaller distributor runs end to end without buying a separate ERP. It is foodservice distribution software, not a manufacturing MRP: if you make and process food at scale you will still want a production ERP alongside. Larger distributors keep their existing finance package and sync to it. See wholesale distribution software for the warehouse-to-doorstep detail.

Can RouteMagic handle multi-temperature ambient / chilled / frozen vehicles?

Yes. Pick paths segregate by temperature zone at the warehouse; cold-chain temperature monitoring captures readings from a paired Bluetooth probe at configurable intervals through the round; out-of-range readings raise live alerts to dispatch; and the at-the-door reading is captured on the ePOD — covering depot, loading and delivery legs for ambient, chilled and frozen zones.

How does catchweight work at the kitchen back door?

Variable-weight items — fresh meat, fish, cheese, deli, fruit and veg — price per the actual weight captured at pick, with per-unit weight breakdown carried right through to the invoice. The driver can confirm or adjust the per-unit weight on confirmation at the back door, and any catchweight variance flows to a credit note automatically.

Can operators self-serve between rep visits?

Yes. The Client Portal lets restaurants, hotels and caterers log in to browse the catalogue with their contracted prices, place repeat orders, view statements and pay outstanding invoices — portal orders drop into the same sale-order pipeline with a Source = CP flag for clean reporting. Tenants can brand the portal with their own logo, colours and domain.

How do contracted credit terms and risk control work?

Each customer carries a credit class (Cash Only, Credit, Pre-Payment), a credit limit and due-date policy. New credit sales pause when the operator hits their limit; the customer-balance ledger surfaces the running risk to the rep on the tablet; and overdue reminder templates run through the standard email-workflow engine.

Does the driver app work pre-open in basements and cellars?

Yes. The driver app is offline-first — routes, customers, products, prices and promotions download at the start of the day; every transaction writes locally and queues; a background sync pushes everything back when signal returns, with conflict resolution and no data loss.

Does it replace our accounting system, or sync to it?

Either. RouteMagic has a built-in accounting layer — sales and purchase ledger, nominal ledger, cashbook and bank reconciliation, MTD VAT, multi-company and multi-currency — so order-to-cash posts without re-keying. If you prefer to keep your package, a configurable connector syncs invoices, credit notes, payments and customers to Sage 50, Xero, QuickBooks Online, Tally and Zoho Books, with field and tax mapping and its own sync log — in time for the operator’s 14–30-day credit cycle.

See it on your own routes

Ready to run the HoReCa round on one platform?

  • Walk-through on your own data
  • 30 minutes
  • We’ll ask about your OTIF, catchweight & credit terms first
Working with RouteMagic

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