Delivery management software for direct-to-consumer rounds

Yes — it covers the full courier-management job: dispatch, route optimisation, live driver tracking, proof of delivery, and SMS / WhatsApp / email customer alerts. The difference is it runs your direct-to-consumer and B2B deliveries on one fleet, not a separate courier system.

The right one runs the whole consumer cycle — order, payment, auto-routing, live tracking, notifications and ePOD — on one platform rather than bolting a separate stack onto your routes. RouteMagic is built for distributors and retailers who already run a fleet and want to add direct-to-consumer last-mile delivery without a second system to reconcile.

Yes — RouteMagic starts at £29 per user per month, so a small business running a handful of vans gets the same auto-routing, live tracking, notifications and ePOD as a large fleet. You add seats as the round grows; the platform and your data stay the same.

Yes — orders placed in the Consumer App, or pushed from your ecommerce checkout, drop straight into the delivery pipeline and auto-route onto your own rounds. Rather than buying carrier labels through a multi-carrier shipping tool, you run the last mile on your own fleet and the customer tracks it end to end.

Yes — cash on delivery sits alongside card, UPI and digital-wallet payments. The driver confirms cash collected at the door and it reconciles to the order automatically, the same as a gateway payment. Common across the Gulf.

Yes — delivery scheduling is built in. Consumer orders auto-route onto the nearest active round for same-day local delivery, or onto a chosen delivery slot for home delivery on the day the customer picks. Time windows are honoured at the drop and the customer sees a live ETA on their phone.

Yes — the Consumer App ships as a branded mobile app with your logo, colours and domain. Both an iOS / Android consumer app and a web-based Client Portal variant are supported, with the same back-end order pipeline behind them.

Stripe and Razorpay are the primary integrations, supporting card, UPI, digital wallet and recurring billing. Payment reconciles automatically to the originating order; refunds and chargebacks handle through the gateway with the audit log retained.

Consumer orders geocode against the delivery address; the system assigns each order to the nearest active delivery route that has capacity and respects the customer’s time-window preference. Source = D2C tags the order for filter and report; the rest of the picking, loading and delivery pipeline is shared with B2B.

WhatsApp (via WhatsApp Cloud API), SMS, email and push notifications, with brand-controlled templates per trigger moment: order confirmed, out for delivery, pre-arrival ETA, POD signed and invoice issued. Per-customer language and marketing-preference handling supported.

Yes — the Consumer App shows the live van position, dynamic ETA and stop-by-stop progress as the route runs, so order and shipment tracking sits in the same app the customer already has. Pre-arrival notifications fire when the geo-fence is crossed; arrival confirmation fires when the visit completes. The underlying GPS and vehicle tracking is shared with fleet management.

One stock ledger across the whole tenant. D2C orders decrement live as they’re placed; B2B orders see the same view; consumers can’t add a SKU to cart that another order has just claimed. No oversell, no reconciliation across two systems.