Franchise management software for owned and franchised networks
Run the whole network on one platform — master-tenant control, an independent tenant per franchisee, network ordering and royalties calculated from real invoiced revenue.
The same patterns show up in almost every multi-franchisee operation that hasn’t consolidated — and at least one of them is yours.
Every franchisee on its own stack
One franchisee on a high-street POS, another on a spreadsheet, a third on an inherited ERP. HQ stitches it together by email and still can’t answer a simple network question the same day.
No branch-level sell-through
Central can see what shipped out of the warehouse, but not what actually sold at the till. SKU rationalisation, promo planning and replenishment all run on guesswork that’s two weeks stale.
Royalty and rebate calculation chaos
Royalties from self-reported revenue, marketing-fund contributions in arrears, supplier rebates argued line by line. Finance spends half of every month chasing numbers the system should already own.
Brand-standard drift & slow rollouts
A new SKU, a price change or a campaign takes weeks to reach every franchisee till — and never lands cleanly in all of them. Audits surface the drift months later, long after the next campaign has started.
How RouteMagic solves it
One platform, every franchisee, one source of truth.
Most franchise software is a sales-and-onboarding CRM. This is the operations system underneath it — multi-tenant by design, not a single-tenant product retrofitted for groups.
Master tenant control
One catalogue and one pricing engine push across the network in seconds, not weeks. Brand standards are set once at the centre and held everywhere.
Franchise Modecompany-level flag
Shared catalogueacross franchisees
System-widepricing & promo updates
Per-franchisee independence
Each franchisee runs as its own tenant, with its own customers, orders, routes and inventory. Data never crosses franchisees and HQ sees aggregate only.
Independenttenant per franchisee
Role-scopedqueries
Invisibleacross franchisees
Network supply chain
Franchisee orders flow into the master warehouse through one ordering surface for the network. They go out via the Wholesale and Van Sales pipelines, delivered to each site.
Franchiseeordering portal
OMS-routedfulfilment
Standingorders by calendar
Royalties & marketing fund
Built-in royalty management — calculated from real invoiced revenue and POS sales, not self-reported estimates. Royalty tracking and marketing-fund contributions run to schedule, so quarterly disputes shrink to monthly statements both sides trust.
Auto-calcroyalty per franchisee
Monthlysettlement cycle
Audit-graderevenue visibility
Network reporting & compliance
One ledger under the whole network gives HQ cross-franchise visibility without ever seeing customer-level data — the franchise ERP backbone, not a bolt-on report. Brand standards are monitored and every franchisee carries its own audit trail.
Group-levelanalytics & KPIs
Cross-franchisevisibility
Per-franchiseeaudit trail
Onboard, manage, offboard
Centralised onboarding brings new sites live in days, not weeks. Offboarding retains the audit trail, so the lifecycle is managed end to end.
Centralisedonboarding
Daysnot weeks
Auditretained on offboard
Outcomes
What franchise operators measure after switching.
What a network gains once catalogue, ordering and royalties run on one platform.
100%Royalties calculated from invoiced revenue6 secPrice change live across every till0%Royalty leakage (was 3–7%)<1 wkTo onboard a new franchisee (was weeks)
Customer spotlight
Many outlets, one platform, central real-time control.
Bits ‘N’ Bobs ran stock control on trust across a distributed, multi-outlet operation — a 14% shrinkage rate and hours of daily paperwork. On RouteMagic every transaction, transfer and visit is tracked in real time from one back-office, with 100% live stock visibility across the whole operation and daily reconciliation automated. It is exactly the central control, shared catalogue and consolidated reporting a franchisor needs to run independent sites from one source of truth — shrinkage eliminated, two to three hours of admin back every day.
Franchise isn’t a vertical — it’s a business model. The same multi-tenant engine runs restaurant and QSR franchises supplied from a central kitchen, alongside networks across food, retail and distribution. Find yours below.
Questions a franchisor and franchisee committee actually ask.
The ones that come up most often. Book a walkthrough for anything else.
What is franchise management software?
Franchise management software is the platform a franchisor uses to run a whole network — owned, franchised and licensee sites — from one place: a central catalogue and pricing cascade, an independent tenant per franchisee, network ordering and fulfilment, and royalties calculated from real invoiced revenue. RouteMagic leads on the supply and royalty side, where most franchise tools stop at sales and onboarding.
Is RouteMagic a franchise CRM or a franchise accounting system?
Neither — it is the operations and supply platform that sits between them. Your franchise CRM owns lead-to-signing and your accounting package owns the ledger; RouteMagic runs the network catalogue, ordering, fulfilment and royalties in the middle, and syncs both ways to the accounting software you already use.
We run owned multi-store retail, not a franchised network — is this still for us?
This page is built for franchisors running independent franchisee tenants. If you run a single-owner multi-store chain, the same engine fits without the per-franchisee isolation — start with order management and reporting and analytics instead.
How is a franchisee’s data isolated from others?
Every query is role-scoped to the franchisee’s data set. Customers, products, orders, routes, inventory and invoices are invisible across franchisees. The master tenant retains aggregate oversight only — it sees network totals and per-franchisee KPIs, not customer-level data.
Can a franchisee override central pricing?
Configurable per network policy. Some networks allow local overrides within bounds; others enforce strict central pricing. Margin floors and override approvals are supported either way.
How do franchisees order from the franchisor warehouse?
Through the franchisee ordering portal — central catalogue, standing-order schedule, forward orders for events. Orders route into the master OMS pipeline for credit check, pick, pack, deliver and ePOD.
Is each franchisee really a separate tenant?
Yes — independent tenant databases per franchisee, with role-scoped queries enforcing isolation. The master tenant has aggregate cross-franchise visibility; no franchisee sees another’s data.
Does the royalty engine handle our specific contract terms?
Per-franchisee rule configuration — flat or tiered, percentage-of-revenue or per-unit, mid-cycle changes, marketing-fund contributions. We’ve configured against the most common franchise-agreement structures; bring your contract template to the discovery call.
Can we white-label per franchisee?
Yes — logo, splash, colour and app name per franchisee, with brand-standards templates maintained centrally at the master level.
What happens when we offboard a franchisee?
Mark the franchisee inactive. Data is retained for audit. Final royalty settlement runs through; stock recall and customer hand-over flows are first-class.
See it on your own network
Ready to run the whole network on one platform?
Walk-through shaped like your franchise model
30 minutes
We’ll ask about your network, royalty terms & supply chain first
