Expiry on shelf, audit on the calendar
Stock ships in receipt order, not expiry order; expiry not enforced at sale; near-expiry product reaches customers; audits surface compliance gaps quarter after quarter.
One platform for the pharmacy back-room — supplier ordering, the till, FEFO batch-and-expiry stock and the ledger, audit-trailed throughout. It sits alongside your dispensary system, from single store to 500+ chains.
Animal-health, FMCG, fresh food, building supplies and gifting — on the same platform.















Pharmacy retail is regulated retail; these four leaks show up across both chain and independent operators — and most pharmacy management systems were built for the dispensary, not the till.
Stock ships in receipt order, not expiry order; expiry not enforced at sale; near-expiry product reaches customers; audits surface compliance gaps quarter after quarter.
Prescription validation runs on memory not on the system; schedule lines sold without record; repeat-dispense workflows fragmented across notebook and till. The compliance exposure is real.
Sell-through never updates back-room stock; OTC reorder runs on intuition; schedule and OTC stock visibility patchy across stores. The reorder is gut feel and the front-of-shelf shows it.
A single independent community pharmacy needs the same regulated audit trail, batch / expiry discipline and loyalty engine as a 500-store chain. Most platforms force a replatform between the two, and compliance gaps open up.
Closest-to-expiry first, near-expiry stopped at the till, recall in seconds.

Supplier reorder auto-builds from real depletion as sell-through ties to the back-room, so OTC stops running out and chains see the estate from HQ.

Central pricing pushes once to every till, with per-store and per-banner overrides, while loyalty earns and redeems at the till with no live call.

Batch and expiry are captured at the scan on every regulated SKU, and the nearest-expiry batch is auto-selected at pick, dispensary lines included.

Expiry validates at the scan, blocking or warning per category so near-expiry stock never reaches the customer, and the lane keeps trading offline.

Prescription validation runs per jurisdiction with schedule lines flagged and audited, and a recall surfaces affected customers in seconds from the per-batch ledger.

Cash closes by denomination per cashier in minutes, and invoices and purchases post to AR/AP with MTD VAT, or sync to Sage, Xero, QuickBooks, Tally or Zoho.

The audit pack exports on demand from a per-line trail across receipt, sale, return and recall, while forecasting shapes tomorrow’s reorder and dashboards stay live.
Industry-typical benchmarks RouteMagic pharmacy operators aim at on the platform.
Covetrus runs next-day delivery of regulated medical supplies on RouteMagic. It moved off paper run-sheets and manual data entry — where signed dockets reached the depot days after the drop — to every van on the driver app, routes tracked live, and an electronic proof of delivery (signature, photos, geo-stamp) the office sees the instant it lands. That is the same audit-ready, batch-traceable discipline a pharmacy back-room and till run on: 87% fewer delivery delays, 200+ regulated deliveries a day, 100% paperless proof.
Whether the platform fits, how the rollout goes, and what the deal looks like.
Retail pharmacy software runs the commercial side of a pharmacy — the till (POS/EPOS) with expiry validation at sale, FEFO stock control, recall by batch, loyalty and the accounting ledger — across both independents and chains. It is distinct from a Patient Medication Record (PMR) or dispensing system, which handles clinical dispensing. RouteMagic runs the retail back-room and sits alongside your PMR rather than replacing it.
Most pharmacies run two things: a PMR / dispensing system for clinical dispensing, and a separate till and stock system for the retail counter. RouteMagic is the retail half — a single pharmacy management system for POS, batch and expiry, FEFO stock, loyalty, ordering and the ledger — and the better fit when expiry at the till, stock accuracy and an audit-ready trail are what you are buying for, rather than dispensing automation.
Yes. One platform from a single independent or community pharmacy to a 500+ store chain. Same compliance features, same audit trail. Chains add central pricing, central scheme and banner reporting; independents get the same regulated-audit trail without a chain price tag.
Per-jurisdiction rules at the dispensary. Schedule lines flagged at the till; repeat-dispense and patient-history workflows supported. Confirm specific country / state coverage in the walkthrough.
Yes — affected customers surface in seconds. Per-batch ledger across receipt, sale and return; the regulatory recall pack exports on demand.
Independent: 2–3 weeks (SKU master, regulatory list, hardware). Chain pilot: 4–6 weeks; phased rollout per region or banner thereafter.
Yes — integrate via standard pharmacy interfaces during a phased migration; cut over store-by-store. Most operators run RouteMagic at the till and back-room while keeping the dispensary system through the transition.
Goods-in captures batch and expiry on every regulated line, FEFO drives picking and front-of-shelf, and depletion-driven reorder rebuilds supplier orders from real sell-through — the work our warehouse inventory management software owns. At the counter, the till validates expiry at the scan and keeps trading offline, run by our retail POS software. Both share one product master with the dispensary, so there is no second stock file to keep in step.
Yes. The same platform runs a Gulf medical store or medical shop — pharmacy billing, inventory and expiry control on one system — across the UK, Ireland and the UAE on a single tenant. VAT is captured ready for Making Tax Digital in the UK and for FTA e-invoicing in the UAE, so the ledger and the audit trail stay compliant in each market.
Expiry reduction (no near-expiry sales), audit-pack readiness (no failed inspections), recall confidence (no week-long spreadsheet hunt), and OTC reorder accuracy.
Yes. RouteMagic runs the whole operation, not just the till. Supplier reorder auto-builds from real depletion across the estate; central pricing and promotions push from one product master to every till and shelf-edge label with per-store and per-banner overrides; and the loyalty program earns and redeems at the till with no live call, feeding central reporting and replenishment.
Either. RouteMagic has a built-in accounting layer — sales and purchase ledger, nominal ledger, cashbook and bank reconciliation, MTD VAT, multi-company and multi-currency — so cash close, invoices, returns and supplier purchases post without re-keying. If you prefer to keep your package, a configurable connector syncs invoices, credit notes, payments and customers to Sage, Xero, QuickBooks Online, Tally and Zoho Books, with field and tax mapping and its own sync log.
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