Every delivery, van sale & payment from one driver app

Drivers sign in with their credentials and optional MFA, and the handheld profile assigned to them decides which screens and actions appear: discount limits, Van Sales, consignment and more. Route download pulls the full working set in one pass (route, orders, customers, products, prices, promotions, safety profile and settings) so the rest of the day runs offline. Dispatch messages and special instructions surface on the home screen, and the vehicle inspection checklist captures answers, photos and a signature before departure; failed or warning items raise alerts back at the office once the device syncs.

Load orders prepared in the back office appear for confirmation, or the driver builds a manual load order on the fly. Each line is verified by camera barcode scan (matching the item and incrementing the confirmed quantity) or by manual count, with discrepancies flagged for the warehouse. Van stock on the device reflects the load immediately and reduces as deliveries and van sales go out, and the stock screens also cover blind stock takes, van-to-van transfers, field purchasing from suppliers, and unloading remaining stock back to the warehouse at end of day.

The route list shows the day’s stops in planned sequence with the orders, value and estimated time for each. Route to Customer hands the destination to whichever navigation app the driver prefers (the choice can be remembered) and turn-by-turn directions open there before returning to RouteMagic to start the visit. When plans change, Route Optimization on App lets the driver re-sequence the remaining stops on the device.

Every customer interaction flows through one tabbed Service Customer screen (Wholesale Delivery, Van Sales, Forward Orders and Returns) plus messages, customer history, map, prospecting and a Site Visit Summary that closes the visit. On a wholesale delivery the driver works the order line by line: confirm items, adjust for a partial delivery, record refusals and returns, with discounts, promotions, batch traceability and catch-weight all applied. Van Sales turns the driver into a mobile salesperson, adding items from the customer’s default list, search, scan or browse the catalogue, then confirm to raise an invoice on the spot, while Forward Orders capture future-dated orders and Prospecting logs potential new customers in the field. Everything writes locally first and syncs back as a site visit and invoice when connectivity returns.

At completion the app prompts for quantity confirmation, the customer’s signature and one or more photos (doorstep, stock or damage) plus any notes. With ePOD enabled in the handheld profile, signature and photo capture become mandatory and the signed POD PDF can email to the customer automatically on completion. For temperature-sensitive loads, Temperature Monitoring records readings from a Bluetooth probe against the stop, all captured offline and synced when signal returns.

The driver collects payment against the invoice by cash, cheque or credit card (with Stripe and Razorpay available for digital payment) and prints receipts, invoices, delivery dockets and EOD summaries to an ESC/POS Bluetooth thermal printer.

At the depot the driver completes the route, clears any mandatory EOD enforcements, reviews the End of Day reports and submits the cash deposit so takings reconcile against the system, feeding the back-office Driver Deposits and Daily Activity reports. The whole round is offline-first: every transaction is written to the device and queued, then a background sync pushes it to the office with conflict resolution and no data loss. Where targets are set, drivers also see their progress, rankings and achievements on the Gamification Dashboard.