Pick, receive, load & count from one handheld

There’s no separate Warehouse App to install; it’s the same RouteMagic mobile app the drivers use, switched to the warehouse surface by the employee’s Picker role and handheld profile, which also governs what they can do, from quantity edits to load-order creation. The Picker role spans picking, van loading, barcode scanning, quantity updates, stock receipt and stocktake. Like the rest of the app it’s offline-first: counts, receipts, picks and loads are written to the device immediately and queued, then a background sync pushes them to the office when connectivity returns, with nothing lost in a depot dead-spot.

The PRCH tab is where staff stand when goods arrive: search the open purchase order, walk the ordered lines, and record what physically arrived, noting any over- or under-delivery. A line’s edit button opens Receive & Adjust with the PO pre-loaded, handling the inventory posting, batch and expiry capture, an ad-hoc route for items that arrived but weren’t on the PO, and final approval, so subsequent partial receipts know what’s still outstanding. The INV tab is the mobile counterpart of the back-office Receive & Adjust Inventory page, covering supplier and customer storage receipts, returns and free-form adjustments tied to a reason, each card showing its reference, party, warehouse and status as it flows into the same inventory ledger.

Picker Home lists the pick orders waiting in the warehouse, with filters for a specific route, a date range or an assigned-only view. Inside a pick, every line shows the product, the ordered quantity, the picked-quantity input, a mismatch reason and batch, expiry or weight inputs where the product needs them. Bluetooth and built-in scanners feed the same handler (each scan looks up the product, increments the picked quantity and plays a confirmation tone, while an unmatched scan warns) and a company setting controls whether quantities pre-fill or are keyed from scratch. Batch tracking runs through it all: scanning populates batch numbers, expiry is validated, and where bins are configured, picking can be bin-directed to walk staff round the floor in an efficient order, with traceability captured by the people doing the work, not re-keyed afterwards.

The LOAD tab is the warehouse-side equivalent of the driver’s load-stock screen, for operations where loading happens away from the driver. The picker selects the route, the app fetches everything that route needs, and a colour code shows which load orders are still pending. Inside a load order the picker scans each product, enters case, each or weight as needed, and captures IMEIs for serialised goods; a weight total pinned to the screen turns red on over-capacity. Confirming locks the load and can print a load-stock report, and manual load orders cover mid-route pickups or stock the pre-configured load didn’t include.

When a source warehouse books a transfer in the back office, the receiving depot sees the incoming load on the WRHS tab. The picker counts what actually arrived, edits any line where the counted quantity differs from the booked quantity, captures batch and expiry on tracked items, and approves the receipt to post the stock into the destination warehouse, closing the loop on stock moving between branches, so neither end has to reconcile a transfer by phone and paperwork.

The STK tab opens the on-device stock take, always in blind mode: the on-hand quantity is hidden so the count can’t be biased by what the system expects. A stock take is created from the back-office Stock Take page or as a fresh on-device count; the picker scans or types each quantity, a supervisor signs the count off in a modal, and the locked submission syncs to the office, where a supervisor reviews the variance before committing. A counted mode showing expected figures is available for real-time cross-checks, and cycle counts let teams check a subset of SKUs rather than the whole warehouse.