Order management software that puts every channel on one spine

Order-to-cash is the full lifecycle of an order: capture, credit and stock validation, fulfilment, invoicing, payment collection and reconciliation. RouteMagic runs every step on one record: an order captured by telesales, EDI, portal, app or as a standing order is credit-checked at capture, routed to pick, pack and load, then invoiced against the goods accepted and reconciled the same cycle.

Yes. RouteMagic starts at £29 per user per month, so a small distributor running telesales and a handful of routes can put every channel on one spine and be live in weeks. The engine underneath is the same one mid-market and enterprise distributors run on, so you keep the platform, and the data, as you add channels, warehouses, entities and routes.

For B2B distributors the deciding factors are multi-channel capture, credit control at the point of capture, promotion accuracy and a clean order-to-cash flow into accounts, not the marketplace and retail features most order management software leads with. RouteMagic is built for that distribution model; for the dispatch-and-deliver side, see wholesale distribution.

Yes. Once the back office reviews the Client Sale Order and approves it, the Pick Order is generated automatically. Auto-approval per policy is also supported for trusted accounts.

EDI feeds are mapped to the same Sale Order pipeline. Once a feed is configured, orders land validated, credit-checked and ready for pick, same as a telesales order, with no separate ledger.

Line-level amendments are first-class up to the pick step. After pick, substitution and partial-fulfilment flows take over (reason-coded, customer-acknowledged, ledger-true) without a manual rebuild.

RouteMagic connects to Xero, QuickBooks, Sage 50, Sage 200, Tally, Zoho Books and Microsoft Dynamics 365, carrying invoices, payments and credit notes. Anything else goes through the REST API.

Yes. Keep your sequence and we ingest it. Customer-facing documents carry your numbering, not ours.

For most distributors, RouteMagic is the order-and-fulfilment spine that integrates with your existing ERP or accounts package. We don’t require you to rip and replace.

Create, picked, packed, loaded, delivered, with cancel, hold, return and service branches, and a separate quote track for proposals still being negotiated. Invoicing then runs pre-invoice, ready, invoiced, unless you skip the review and invoice on delivery.

Portal and consumer orders land in their own queue, grouped as submitted, approved, rejected or merged. Approve to release, edit to correct first, merge into an order already going out, or reject with a reason the customer reads on their own portal.

In a fixed order: the customer's own pricelist, then their group's, then the default. Manual overrides only where you have enabled them. Promotions apply automatically and recalculate on every save, and discounts stay a deliberate act.

Yes, on the same spine. Collect an order from a supplier or a sister branch, raise a service order for on-site work with no pick or pack and invoice labour and parts, or charge a customer for the warehouse space you rent them.

Mark an approved order delivered directly, skipping pick and pack, so an urgent hand delivery stops being a paperwork exception someone has to unpick afterwards.