Consolidated Invoicing: When One Invoice Helps - and When It Hurts
Consolidated invoicing can reduce document volume but concentrate disputes. Compare the models, define the rule and keep proof, credits and accounting aligned.
Published work
13 articles on the RouteMagic blog.
Telesales Call Lists: Who to Call, When, and With What Context
Build a telesales call list around customer order rhythm, useful agent context and recorded next actions instead of a static spreadsheet of accounts.
Minimum Order Value: Set a Threshold Your Routes Can Carry
Set a minimum order value from cost-to-serve, margin and required contribution, then stress-test exceptions with a worked example and printable worksheet.
Delivering Over the Credit Limit: Where Credit Control Breaks
Credit control for distributors breaks between office and doorstep: why over-limit accounts still get deliveries, and the enforcement ladder that fixes it.
Customer-Specific Pricing: Make Every Invoice Price Explainable
Customer-specific pricing for distributors: audit price rules, group agreements, range controls and promotions so every invoice price is explainable.
Delivered Monday, Paid in Six Weeks: How Queries Inflate DSO
To reduce DSO, fix invoices before chasing payments: how queries and credit notes quietly add weeks to the distribution cash cycle, and what works.
Planning Distribution Around Ramadan
Why last year's figures mislead: Ramadan moves about 11 days each year and reshapes demand. A Ramadan demand planning method for distributors.
The Customers Who Leave Without Telling You
Distribution customers rarely announce they are leaving. The signals that reveal declining customer accounts months early, and the playbook when one flags.
B2B Ordering Portal: Self-Service Without Losing Order Control
B2B ordering portal rollout for distributors: choose suitable accounts, clean catalogue and pricing, support first orders and measure adoption by customer.
Orders by Phone, WhatsApp and Email: The Real Cost
Phone, WhatsApp, email, reps and portals: what multi-channel order taking really costs a distributor, and how one order pipeline removes the penalty.
Shorts, Refusals, Redeliveries: What One Exception Costs
Delivery exceptions look small until you price one end to end. What shorts, refusals and redeliveries really cost, and the two levers that shrink the bill.
Van Sales, Pre-Sales or Standing Orders: Which Model for Which Customer?
Van sales, pre-sales and standing orders are three ways to create and serve orders within a DSD operation. A practical framework to choose per customer.
How to Work Out Your True Cost Per Drop
How to calculate your true cost per drop, the hidden costs the fuel-plus-wages number misses, and a worked example to run your own figures through.