Returns on the Round: Capture the Condition Before the Van Moves
Customer returns on delivery rounds: capture quantity, reason, condition, credit decision and stock destination while the goods are still at the stop.
Published work
9 articles on the RouteMagic blog.
Order Cut-Off Times: Build a Cut-Off the Warehouse Can Keep
Set order cut-off times by working backwards from departure through load close, picking and order review, with a clear late-order exception policy.
Returnable Packaging: How to Make Crates, Trays and Kegs Reconcile
Track crates, trays, kegs and other returnables with a clear deposit-ledger method that shows custody, customer balances and recovery exceptions.
Forecasting Tomorrow's Bread: A Short-Life Demand Planning Method
Demand forecasting for short-life distribution: review forecast, demand and shortfall together, then use waste, returns and sales to improve the next decision.
How Tech Is Transforming Distribution in the UK Food & Drink Sector
Explore how technology like route optimisation, ePOD, and warehouse software is transforming food & drink distribution across the UK.
6 min 
Best Practices for B2B Last-Mile Delivery Operations in 2026
Discover 2026 last-mile delivery best practices for B2B: smarter routing, micro-fulfillment, EV fleets, tracking & KPIs that retain customers
8 min 
Why Predictive Analytics Is Non-Negotiable in Last-Mile Logistics
Reactive delivery ops are costly. Predictive analytics helps logistics teams prevent delays, optimize routes, and boost reliability in last-mile delivery.
3 min 
Changing customer demands for the Wholesale Industry 2025
B2B buyers expect personalisation, convenience, transparency and sustainability. Discover how these shifting demands are reshaping the wholesale industry.
5 min 
Why Distributors Must Lead Sustainable Practices
Large distributors are urged to lead sustainable practices by reducing waste, improving efficiency, and adopting digital tools to cut environmental impact.
3 min